# No trial lisences in the report since 13.01

**URL:** https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587
**Category:** JetBrains Marketplace
**Created:** [January 27, 2026, 5:26am UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587 "2026-01-27T05:26:57Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![anton-okolelov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/anton-okolelov/32/1413_2.png) [@anton-okolelov](https://platform.jetbrains.com/u/anton-okolelov)
#### Post date: [January 27, 2026, 5:26am UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/1 "2026-01-27T05:26:57Z")

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Hello

1. I downloaded sales report for my plugin ([https://plugins.jetbrains.com/plugin/27118-openapi-gui-editor/edit/sales](https://plugins.jetbrains.com/plugin/27118-openapi-gui-editor/edit/sales) ), but no trial licenses since Jan 13. Downloads stats looks normal, every day some people download my plugin. The question is: is it really no trial licenses or just a report bug?

2. In general, how it is possible, that downloads amount in analytics is much more than trials?

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### Author: ![natalia.melnikova](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/natalia.melnikova/32/31_2.png) [@natalia.melnikova](https://platform.jetbrains.com/u/natalia.melnikova)
#### Post date: [January 27, 2026, 12:20pm UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/4 "2026-01-27T12:20:23Z")

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Hello Anton,

I double-checked the trial licenses for the OpenAPI GUI Editor, and our internal records match what you’re seeing in the Sales report. Based on this, I don’t believe there’s a bug in the report.

The higher number of downloads is likely because downloading the plugin doesn’t necessarily result in a trial activation.

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### Author: ![anton-okolelov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/anton-okolelov/32/1413_2.png) [@anton-okolelov](https://platform.jetbrains.com/u/anton-okolelov)
#### Post date: [January 27, 2026, 3:20pm UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/5 "2026-01-27T15:20:35Z")

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sorry, I don’t understand. When I click Get on the plugin page, I see three options:

Trial, monthly subscription, yearly subscription. I don’t understand how to download the plugin without a subscription

 ![Снимок экрана 2026-01-27 в 16.18.25](https://us1.discourse-cdn.com/flex001/uploads/jetbrains_platform/original/2X/8/8e2f1a5eb46026e167ea9716e544c172e0761019.png)

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### Author: ![jonathanlermitage.1](https://avatars.discourse-cdn.com/v4/letter/j/e480ec/32.png) [@jonathanlermitage.1](https://platform.jetbrains.com/u/jonathanlermitage.1)
#### Post date: [January 27, 2026, 3:25pm UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/6 "2026-01-27T15:25:21Z")

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I also recommend adding license checks ([docs + sample code](https://plugins.jetbrains.com/docs/marketplace/add-marketplace-license-verification-calls-to-the-plugin-code.html)). You should also obfuscate your code ([minimal docs, ask for help if needed](https://plugins.jetbrains.com/docs/marketplace/obfuscate-the-plugin.html)). Ultimately, you can block user licenses that are shared publicly on the Internet ([I’m maintaining a list here](https://github.com/jonathanlermitage/ij-extra-all-plugins-pack-pub/blob/master/media/bannedUsers.txt) - names are case-sensitive).  
I won’t talk about it publicly, but unprotected paid plugins are extremely easy to hack.

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### Author: ![jonathanlermitage.1](https://avatars.discourse-cdn.com/v4/letter/j/e480ec/32.png) [@jonathanlermitage.1](https://platform.jetbrains.com/u/jonathanlermitage.1)
#### Post date: [January 27, 2026, 3:29pm UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/7 "2026-01-27T15:29:04Z")

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You can download a plugin without a subscription. The license or the trial is asked after you downloaded and installed the plugin.

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### Author: ![natalia.melnikova](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/natalia.melnikova/32/31_2.png) [@natalia.melnikova](https://platform.jetbrains.com/u/natalia.melnikova)
#### Post date: [January 28, 2026, 7:53am UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/8 "2026-01-28T07:53:12Z")

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Yes, this will trigger the download or plugin installation only.  
The plugin must first be installed, then the IDE restarted. After that, the **Manage Subscriptions** window appears, where the user can start a trial or choose to disable or remove the plugin.

 ![image](https://us1.discourse-cdn.com/flex001/uploads/jetbrains_platform/original/2X/4/40dd29e123326c0d26ad22f3e8a4da2ea703888c.jpeg)

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### Author: ![anton-okolelov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/anton-okolelov/32/1413_2.png) [@anton-okolelov](https://platform.jetbrains.com/u/anton-okolelov)
#### Post date: [February 2, 2026, 9:31am UTC](https://platform.jetbrains.com/t/no-trial-lisences-in-the-report-since-13-01/3587/9 "2026-02-02T09:31:55Z")

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Thank you for the clarification. Now I understand.

But I believe it’s not normal that download stats is 4-5x higher than trials. Why would people download a plugin and even didn’t try it? To be honest, it looks super weird for me.

Probably, there is a UX problem somewhere, maybe people don’t understand something or have some troubles in logging in, or I don’t know what.

Probably, it worth to try [Usability Testing](https://en.wikipedia.org/wiki/Usability_testing) method to try to look what real people do when download plugins.
