# The marketplace is broken (500)

**URL:** <https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960>\
**Category:** JetBrains Marketplace\
**Created:** [October 18, 2025, 11:47pm UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960 "2025-10-18T23:47:45Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jonathanlermitage.1](https://avatars.discourse-cdn.com/v4/letter/j/e480ec/32.png) [@jonathanlermitage.1](https://platform.jetbrains.com/u/jonathanlermitage.1)\
**Post date:** [October 18, 2025, 11:47pm UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/1 "2025-10-18T23:47:45Z")

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When navigating to my profile on the marketplace (like [JetBrains Marketplace](https://plugins.jetbrains.com/author/ed9cc7eb-74f5-46c1-b0df-67162fe1a1c5)), if I am authenticated, I get a 404, which redirects immediately to a 500 error page [https://plugins.jetbrains.com/legal/internal-error](https://plugins.jetbrains.com/legal/internal-error).  
I also tried [JetBrains Marketplace/me](https://plugins.jetbrains.com/author/me).

 ![image](https://us1.discourse-cdn.com/flex001/uploads/jetbrains_platform/original/2X/1/1866255ecc282ac6c26f00c3ad3c8fe4e1533d99.png)

No problem if I’m not authenticated.

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**Author:** ![gerryhjs](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/gerryhjs/32/219_2.png) [@gerryhjs](https://platform.jetbrains.com/u/gerryhjs)\
**Post date:** [October 19, 2025, 4:14am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/2 "2025-10-19T04:14:35Z")

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Same here. It also pop up an error: Unexpected token ‘U’, “Unfortunat”… is not valid JSON

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**Author:** ![zhihao](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/zhihao/32/260_2.png) [@zhihao](https://platform.jetbrains.com/u/zhihao)\
**Post date:** [October 19, 2025, 9:13am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/3 "2025-10-19T09:13:24Z")

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Same here:

curl -H “Authorization: $(op read op://Private/JB\_TOKEN/credential)” -X GET “[https://plugins.jetbrains.com/api/marketplace/plugin/PRAINBOWBRACKET/license?email=abc@gmail.com](https://plugins.jetbrains.com/api/marketplace/plugin/PRAINBOWBRACKET/license?email=abc@gmail.com)”  
Unfortunately, something went wrong.

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**Author:** ![jakub.chrzanowski](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/jakub.chrzanowski/32/38_2.png) [@jakub.chrzanowski](https://platform.jetbrains.com/u/jakub.chrzanowski)\
**Post date:** [October 19, 2025, 11:09am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/4 "2025-10-19T11:09:52Z")

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Thanks for reporting. Yes, Marketplace faces issues with Hub integration, but they’re on it already.  
The issue to track: [MP-7789](https://youtrack.jetbrains.com/issue/MP-7789)

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**Author:** ![Ivan.Chirkov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/ivan.chirkov/32/1358_2.png) [@Ivan.Chirkov](https://platform.jetbrains.com/u/Ivan.Chirkov)\
**Post date:** [October 19, 2025, 11:38am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/5 "2025-10-19T11:38:26Z")

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Sorry for the inconvenience. The problem has been resolved and everything should work as expected.

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**Author:** ![469081](https://avatars.discourse-cdn.com/v4/letter/4/f4b2a3/32.png) [@469081](https://platform.jetbrains.com/u/469081)\
**Post date:** [March 1, 2026, 11:04am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/6 "2026-03-01T11:04:42Z")

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Broken again. Even anonymous mode does not help. Also for some reason I cannot log in into this forum with my real account. Instead it is using this one and when I click on delete account it logs me out, but when I try to log back in with the correct one I am auto logged into this supposedly deleted one. Something is very broken.

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**Author:** ![jonathanlermitage.1](https://avatars.discourse-cdn.com/v4/letter/j/e480ec/32.png) [@jonathanlermitage.1](https://platform.jetbrains.com/u/jonathanlermitage.1)\
**Post date:** [March 1, 2026, 11:20am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/7 "2026-03-01T11:20:10Z")

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Same problem 😅, error 500 everywhere.

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**Author:** ![Ivan.Chirkov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/ivan.chirkov/32/1358_2.png) [@Ivan.Chirkov](https://platform.jetbrains.com/u/Ivan.Chirkov)\
**Post date:** [March 1, 2026, 11:31am UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/8 "2026-03-01T11:31:10Z")

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Sorry for the inconvenience. We’ve identified the problem and working on resolving it. Everything should work in ~30 minutes. I’ll post an update when the fix is available.

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**Author:** ![Ivan.Chirkov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/ivan.chirkov/32/1358_2.png) [@Ivan.Chirkov](https://platform.jetbrains.com/u/Ivan.Chirkov)\
**Post date:** [March 1, 2026, 12:53pm UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/9 "2026-03-01T12:53:52Z")

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Unfortunately, we’ve faced an unexpected problem during the fix. We estimate that the problem should be finally resolved in 1 hour.

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<div class="post-metadata">

**Author:** ![Ivan.Chirkov](https://sea1.discourse-cdn.com/flex001/user_avatar/platform.jetbrains.com/ivan.chirkov/32/1358_2.png) [@Ivan.Chirkov](https://platform.jetbrains.com/u/Ivan.Chirkov)\
**Post date:** [March 1, 2026, 1:26pm UTC](https://platform.jetbrains.com/t/the-marketplace-is-broken-500/2960/10 "2026-03-01T13:26:50Z")

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The problem has been resolved.
