Help plugin owners against harassment

Just curious, if you didn’t get the one-star removed, does this comment keep appearing (e.g. a second one gets posted, then a third, etc). I wonder if you just left it for a long period of time if it would get “buried” among other 4 or 5 star reviews and eventually disappear from the main plug-in review page. By having it removed and letting the comment keep reappearing (e.g. they keep re-posting it), it essentially keeps becoming the “freshest” comment/review that people see.

Btw, I’m totally with you re the harassment stuff, but I’m just thinking if there is maybe a different way to handle it until JetBrains implements a system where this might not be possible.

Waiting for 3 days. Can you please do something? Thanks

A new one: https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117214

cc @Albert @natalia.melnikova

The same toxic guy, with a new account: https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117359

cc @Albert @natalia.melnikova

A new one: https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117464

cc @Albert @natalia.melnikova

Any chance to get this comment removed?


(https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117464)

Thanks

A new one: https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117778

Can you please do something to prevent this harassment?

A new one: https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#117857

Any chance to get news from the moderation? https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#124193

image

Just give up man. Harassment is the new normal. Just move on.

Hi! Yes, the reported review has already been processed.

Hi, can you please look at this fake & hateful review https://plugins.jetbrains.com/plugin/16604-extra-toolwindow-colorful-icons/reviews#141844?

@natalia.melnikova Can you do something? I flagged this fake review 6 days ago.
Thx.

I’ m sorry to insist, it’s still there after one week.

Hello @jonathanlermitage.1 ,

The report for this specific review is still under review. It doesn’t seem to be in violation with our Content Moderation policy. I’m waiting the final decision from our legal team.

@natalia.melnikova this user:

  • is using a crack (this is why he sees a banner saying cracks are not supported)
  • pretends I delete data and scan his computer, which is completely wrong and insulting
  • pretends I have a bad reputation (??)

I don’t understand how this could be valid. Honestly, I’m shocked.

@jonathanlermitage.1 how do you validate the user is using a crack? could you provide an article about your license validations? I’m suspecting that about some of my plugins but I don’t know what to do. Thanks a lot.

I think an article would be a bad thing, because it may give important hints to crack developers. Also, I would have to give the name or the url of some cracks. I don’ think JetBrains would appreciate that (me either).
Meanwhile, I would be pleased to discuss this in private :slight_smile:

Ho, and I see the malicious review has been deleted. Thx! (I’m back from 2 days at Disneyland, I think this is what we call “magic” :grinning_face:)