Hello
I downloaded sales report for my plugin (https://plugins.jetbrains.com/plugin/27118-openapi-gui-editor/edit/sales ), but no trial licenses since Jan 13. Downloads stats looks normal, every day some people download my plugin. The question is: is it really no trial licenses or just a report bug?
In general, how it is possible, that downloads amount in analytics is much more than trials?
Hello Anton,
I double-checked the trial licenses for the OpenAPI GUI Editor, and our internal records match what you’re seeing in the Sales report. Based on this, I don’t believe there’s a bug in the report.
The higher number of downloads is likely because downloading the plugin doesn’t necessarily result in a trial activation.
sorry, I don’t understand. When I click Get on the plugin page, I see three options:
Trial, monthly subscription, yearly subscription. I don’t understand how to download the plugin without a subscription
I also recommend adding license checks (docs + sample code). You should also obfuscate your code (minimal docs, ask for help if needed). Ultimately, you can block user licenses that are shared publicly on the Internet (I’m maintaining a list here - names are case-sensitive).
I won’t talk about it publicly, but unprotected paid plugins are extremely easy to hack.
You can download a plugin without a subscription. The license or the trial is asked after you downloaded and installed the plugin.
Yes, this will trigger the download or plugin installation only.
The plugin must first be installed, then the IDE restarted. After that, the Manage Subscriptions window appears, where the user can start a trial or choose to disable or remove the plugin.
Thank you for the clarification. Now I understand.
But I believe it’s not normal that download stats is 4-5x higher than trials. Why would people download a plugin and even didn’t try it? To be honest, it looks super weird for me.
Probably, there is a UX problem somewhere, maybe people don’t understand something or have some troubles in logging in, or I don’t know what.
Probably, it worth to try Usability Testing method to try to look what real people do when download plugins.
