Plugin is not compatible with the IntelliJ version(even though it should be)

JetBrains Marketplace
1

Hello,

I experienced a ver strange issue this week. Someone did write me that he could not download my plugin, because the version was not compatible with the latest IntelliJ version. This is the error message he got:

1753252652191
17532526521911280Ă—194 30.6 KB

This is very strange because in the plugin page I saw the following:

1753244936567
1753244936567883Ă—796 51 KB

At this time I had supported product set to manual(only set for IntellijCommunity and IntelliJUltimate). I realised that in the section Overview/GeneralInformation ProductCompatbility was empty. So I tried to set the products again, but after each reload of the page the selection was gone. I am not sure if this is only an UI problem, but to be sure I switched now to “automatic compatibility calculation” where the changes persisted even after reloading the page.

I cannot reproduce the problem myself. Whenever I try to install the plugin from the marketplace it works without problems for manual and automatic product compatibility.

Do you know what could cause the issue? Could it be related to setting the plugin compatibility manually as I explained above? I have kind of an uneasy feeling not knowing if people can possibly not download/install my plugin from the marketplace.

2

Hello,

The incompatibility message you’re seeing is due to your plugin not having a stable, publicly released version. This check does not consider custom channels. Once you publish a stable version, it will be recognized as compatible.

2 Likes
3

Thank you - yes that makes sense.

1 Like